Blackout Sale Terms & Conditions

Overview

The Blackout campaign will commence on Monday, 20th November and run for a limited period of time.

We reserve the right to amend the terms & conditions of this offer during the promotional period. Please refer to our social media platforms for updates.

Orders

Adding an item to your cart, unfortunately, does not reserve the stock for your final checkout. Stock is only allocated to your order once the payment has been accepted and the order confirmed.

Due to stock availability, we are unable to make any changes to orders once they have been placed. Rest assured, should you make a mistake, our Customer Support Team will be on hand to offer as much support as possible. Your statutory rights are not affected.

If an item(s) you have ordered goes out of stock, the item(s) will be refunded and any remaining item(s) will be dispatched. You will be notified via email of any changes to your order(s).

Shipping

Due to the exceptional volumes of orders that we’re experiencing, orders may take up to 10 working days to dispatch. 

Tracking may take up to 24 hours to update, once you have received your shipping confirmation email.

Although only a standard shipping method will be shown as available, all shipments will be sent on an express service via DHL. 

Discount

Any discounts applied to products will remain the same throughout the campaign.

Availability of sale items is subject to stock availability.

Returns

Our returns period has been extended for the sale period. You have up until January 31st to initiate your return for all purchases made from November 20th, 2017. 

Canada

All shipments destined for Canada will be sent on a standard shipping service.